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🏇Chomping at the bit: When should a new hire start outreach?


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As you grow your business, it's essential to understand when your eager new Sales Development Representative (SDR) hires are ready to kickstart their outreach efforts. In this blog, we'll delve into the factors that indicate when the SDR onboarding process has reached this stage, and help you optimise the timeline for rapid SDR productivity.

  1. Onboarding and Training: Laying the Foundation for Success 📚 Effective SDR onboarding sets the stage for success. Prioritise a comprehensive onboarding program that covers your product, target market, value prop, and sales process. Equip your SDRs with the necessary tools, including CRM systems and prospecting tools, to streamline their workflow. 🛠️

  2. Product Knowledge: Empowering SDRs with Expertise 🧠 To excel in outreach, SDRs must possess in-depth product knowledge. Ensure they understand your product/service's features, benefits, and use cases. This knowledge empowers them to articulate the value proposition effectively and address customer pain points during conversations. 💪

  3. Messaging and Scripts: Crafting Compelling Outreach 📝 Crafting impactful messaging and scripts is a game-changer. Train your SDRs on proven messaging strategies and objection handling techniques. Encourage role-playing exercises to enhance their confidence and effectiveness. With well-crafted scripts, they can deliver consistent and persuasive outreach. 🚀

  4. Familiarity with Target Audience: Targeting the Right Prospects 🎯 Precise targeting is vital for successful outreach. Educate your SDRs about your target audience, including customer profiles, industry trends, pain points, and buying triggers. This knowledge allows them to tailor their outreach efforts and engage in meaningful conversations that resonate with prospects. 🎯

  5. Shadowing and Mentoring: Learning from the Experts 👥 Shadowing experienced SDRs or sales representatives expedites the learning curve. Encourage your new hires to observe effective outreach strategies and techniques. Implement a mentorship program to provide guidance and constructive feedback, nurturing their skills and confidence. 🤝

  6. Confidence and Readiness: Unlocking SDR Potential ✅ Confidence plays a significant role in SDR success. Assess your SDRs' abilities through mock calls and supervised outreach. When they exhibit confidence in engaging prospects, handling objections, and following established processes, it's a sign they're ready to take on the outreach responsibilities independently. 🌟

Average Time to Productivity: Accelerating Results ⏰

While exact timelines vary, industry data suggests that SDRs typically become productive within three to six months of being hired. By implementing a robust onboarding program focused on SDR productivity, you can significantly reduce this timeline, resulting in faster revenue generation and business growth. 💸


SDR onboarding is a crucial phase in maximising the impact of your sales team. By prioritising comprehensive onboarding, product knowledge, compelling messaging, audience understanding, shadowing, and confidence-building, you can optimise the onboarding process for SDR productivity. Remember, a well-structured onboarding program yields accelerated results and propels your business toward success. 🚀


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