Last updated August 2023.
ACCEPTANCE OF TERMS
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate your giving us the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
COLLECTION OF PERSONAL INFORMATION AND REQUESTS FOR CONSENT
Visitors to our website have the opportunity to download content by providing basic information including an email address. By registering your details on the website in order to download information you are able to provide clear consent to the processing and use of your Personal Data for a specific purpose, as defined by us at the point of providing that data.
We will not share, trade or sell your personal information to any company or parties not directly associated with its proper use within the website or as described above, except when you give us explicit permission.
We collate information about site traffic, interaction and other information which we may use for internal purposes and/or pass on to third parties (whether within or outside the EEA) but this information does not include any information which can identify you personally.
In certain circumstances we may have a legal obligation to disclose personal information, and we reserve the right to do so.
Appropriate technical and organisational measures are taken to protect personal data from loss, misuse and unauthorised access, disclosure, alteration and destruction.
HOW WE STORE, PROCESS AND TRANSMIT YOUR PERSONAL DATA
Personal Data is held by SVP using appropriate technical and procedural safeguards to maintain its privacy and security. However, it should be noted that data transfers take place over Wi-Fi or mobile networks over which we have no control.
Your Personal Data is stored on our ActiveCampaign cloud-based database, and as such may be transferred to, and stored or otherwise processed at a destination outside of the UK.
RETENTION OF YOUR DATA
We will retain Personal Data for two years after the point at which it was submitted to our website or the last email contact with that individual, or when you elect to unsubscribe from our mailing list.
YOUR RIGHT TO REQUEST INFORMATION
You have the right to request copies of all Personal Data processed by us relating to you, and the right to erasure of any Personal Data (except those processes based upon legal obligation or public task). You have the right to withdraw consent for us to process your data based upon this consent.
You can request erasure or withdraw consent at any time by emailing firstname.lastname@example.org. We will not charge for initial requests but may make a small charge to cover our administrative costs on repeat requests.
SVP is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and its liability in cases of onward transfers to third parties.
Individuals have the right to contact SVP via email, telephone, letter, in order to limit the use and disclosure of their Personal Data. For security reasons we may ask for proof of your identity before we disclose information about you, or to you, via email or over the telephone.
LINKS TO THIRD-PARTY SITES
COLLECTION OF TECHNICAL DATA AND COOKIES
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We may use the following cookies:
(a) Strictly necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into secure areas of the website.
(b) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
(c) Functionality cookies. These are used to recognise you when you return to the website. This enables us to personalise our content for you, greet you by name and remember your preferences.
(d) Targeting cookies. These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
Google Analytics Tracking. This cookie allows us to estimate our audience size view and analyse site usage. This cookie does not store information that can be used to identify individual users.
Google Adwords Remarketing Cookie. This cookie resides on the user’s computer and allows Google Adwords to show ads promoting SVP to previous site visitors.
By using this website, you agree that we can place these types of cookies on your device.
Except for essential cookies, all cookies will expire after 1 hour.