The Second Voice Academy™

Our approach to finding, training and supporting salespeople is about making them the beating heart of our business success.

Sales + People

The Second Voice Academy™ is central to our belief that sales skills can be taught to anyone.

By creating salespeople from scratch we can offer anyone with the right drive a rewarding career path, and create a steady supply of talent to benefit our clients.

Our Academy Graduates are taught to embrace new technology - trained to master it, but not be dependent upon it. They are not fearful of the phone, but they embrace their own individuality to create human connection first, so that the sales appointments soon follow.

Meet the Team

Every person has been on their own unique journey, overlapping when they joined Second Voice, and are united in the output they have created for our clients accounts.

The actor who found his calling in Sales

Ben Baeza

At first glance, the path from acting to sales may seem like an odd one. But for Ben Baeza, the transition was more of an evolution than a sharp turn. As a Sales Development Representative (SDR) at Second Voice, Ben’s unique background and personality have been key to his success.

Grinding beans and crushing it in sales

Cerys Pughsley

For some, the path to a successful career follows a clear-cut trajectory. For others, like Cerys Pughsley, the journey is a little more winding. From her early dreams of musical theatre she made the unexpected jump into sales at Second Voice and is knocking it out the park.

From player to modern manager

Harry Jones

Sales isn’t for the faint of heart. But it’s a fairly level playing field where resilience, adaptability, and the ability to thrive under pressure make all the difference.

For Harry Jones, the journey from SDR to Head of Outbound at Second Voice is a testament to these qualities.

Uncertain at school but on fire in sales

Ben Richards

Some people know exactly what they want to be when they grow up. Others, like Ben Richards, take a little longer to figure it out. But Ben’s journey from a reluctant student to a thriving Sales Development Representative (SDR) at Second Voice is proof that sometimes the winding path leads to the most rewarding destinations.

Setting you up for Success

Succeeding in sales isn't without it's challenges, but with the right ingredients we believe there is a formular for success.

01.

Characteristics:

There are innate attributes each team member shares that can't be taught, only nurtured. We recruit for them, rather than

experience.

02.

Training:

An intentional programme combining theory and practical exercises provides continuous competence improvement from day one.

03.

Environment:

A supportive and nurturing culture cements the growth mindset needed for the team to confidently test-learn-iterate for swift solution discovery.

Want to find out more?